RailOne: All Your Indian Railways Needs in One App
On July 2, 2025, Indian Railways officially took a big digital leap by launching the RailOne app, a move that’s set to make travel smoother for over 20 million daily passengers across the country. This isn’t just some routine app release—RailOne comes exactly when most travelers are tired of juggling different apps for each railway service. Until now, you’d rely on separate platforms for booking tickets, finding train times, ordering meals, or registering a complaint. Not anymore.
Railway Minister Ashwini Vaishnaw unveiled RailOne at the CRIS Foundation Day, spotlighting how the app was built by the Centre for Railway Information Systems (CRIS). If you remember the old Swarail app, think of RailOne as its much smarter, more efficient upgrade. The app isn’t just about ticket booking; it bundles features from IRCTC Rail Connect, UTSonMobile, National Train Enquiry System (NTES), and Food on Track, merging them into a single clean interface. That’s a lot less clutter for your phone—and your mind.
Booking train tickets through the new app is now a breeze, with options for reserved seats, unreserved tickets, and even platform access, all embedded within the same flow. You can log in using your existing IRCTC credentials, which means there’s no frustration of resetting passwords, re-registering, or losing your travel history. Integration with UTSonMobile brings unreserved ticketing directly to your fingertips, so buying those short-distance tickets is just as simple as booking a long haul.
Features That Make a Difference
The biggest draw of RailOne is how it puts all essential services under one digital roof. Checking train status? There’s live, real-time train tracking, so you can track delays, find platform numbers, and even get coach positions without endless refreshing. Missed your train, or the journey got canceled? The app allows instant refund requests—no need to visit counters or search for that elusive cancellation button hidden somewhere else.
If you’re hungry while traveling, RailOne makes meal ordering easy by connecting to various onboard food partners. No more getting stuck with dry sandwiches or haphazard vendor choices at stations. And for those inevitable issues like uncomfortable journeys or missing amenities, the Rail Madad grievance system is right inside the app; submit problems and track resolutions without making calls or writing emails.
For payments, RailOne supports the R-Wallet system, so you’re not just limited to credit or debit cards. Plus, because India’s a country with dozens of languages, the app offers multilingual support, letting people navigate in the language they’re most comfortable with. Whether you’re using Android or iOS, the interface is designed to feel familiar even to less tech-savvy users.
What stands out most is the app’s push for genuine convenience—bringing together scattered services that millions rely on, all in one place. Less time switching apps means more time planning your journey or simply relaxing while you travel. With Indian Railways banking on this digital transformation, passengers can expect a more connected, efficient, and RailOne app-driven travel experience all over the country.